Privacy Policy

Effective Date: June 16th, 2024

At Northside Cleaning Services, LLC (“we,” “us,” or “our”), your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your information when you use our services or website.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Your name, phone number, email address, physical address, and payment details when you book a service.

• Communication Data: Any messages or inquiries you send to us, including SMS, emails, or other forms of communication.

• Website Data: Information about your device, browser type, and IP address collected via cookies or similar technologies when you use our website.

2. How We Use Your Information

We use the information collected for the following purposes:

• To schedule and provide cleaning services.

• To communicate with you, including sending reminders, service updates, and promotional messages (via SMS, email, or other communication channels).

• To process payments securely.

• To improve our website and customer experience.

3. SMS Communication

By providing your phone number, you consent to receiving text messages (SMS) from us for appointment reminders, service updates, promotional offers, and other essential communication. Standard message and data rates may apply. You may opt out of promotional messages at any time by replying “STOP” or contacting us directly.

4. Information Sharing

We do not sell your personal information. We may share your information:

• With service providers: Third-party vendors who assist with payment processing, communication, or website analytics.

• As required by law: To comply with legal obligations or enforce our agreements.

• In the event of a business transfer: If our business is merged, sold, or transferred, your information may be transferred as part of the transaction.

5. Data Protection

We implement industry-standard measures to protect your information, including encryption and secure servers. However, no method of transmission over the internet is 100% secure. Please contact us if you have concerns about your data security.

6. Your Rights

You have the right to:

• Access and update your personal information.

• Opt out of receiving marketing communications.

• Request the deletion of your data where applicable by law.

To exercise these rights, please contact us at hello@northsidecleaningservices.com

7. Cookies and Tracking

Our website uses cookies to improve functionality and user experience. You can control or disable cookies through your browser settings.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

9. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

• Email: hello@northsidecleaningservices.com

• Phone: (470) 863-1363

• Mailing Address: 6234 Old Highway 5Suite D9 PMB152 Woodstock, GA 30188-3051